Thursday, July 21, 2022

The Age of Technological Frustration

 

The Gray Wave

“When you get to my age, you really measure your success by how many of the people you want to love you actually do love you…If you get to my age in life, and nobody thinks well of you, your life is a disaster. That’s the ultimate test of how you have lived your life.”

Warren Buffett

          My friend Anna and I were having our daily phone rant about technology; about how it never works when you need it to, and when you try to get help you get a machine that puts you on an eternal wait-list and then breaks your will to hang on with elevator music and loud ads. We decided that in-person tech support should be one of the benefits of Social Security Medicare, since the inability to deal with modern technology causes us to become mentally deranged, elevates our blood pressure, and reduces us to mean and bitter people who yell at innocents in call centers half-way around the world. We decided to launch a movement called the Gray Wave. We could march on the capital and protest our invisibility and our oppression! We could use our canes and wheelchairs as battering rams! Just kidding—that takes too much energy.

          I recently read a New York Times article by David Marchese about the pioneering economist Herman Daly, who said America’s obsession with growth is a losing game, that instead, we should measure success by quality of life for all our people. “The art of living is not synonymous with ‘more stuff’…Growth is an idol of our present system.” I feel the same way about our obsession with technology. It gets more complicated and less accessible every day. We have arranged the world to be totally dependent upon it, and yet half of us don’t understand it, and at least a third of us don’t even have access to it.

          The late, great David Bowie said, “Aging is an extraordinary process where you become the person you always should have been.” This is also true. We don’t have to lose our minds in frustration—this should be, and is for most of us, a rewarding and beautiful life stage. Many of the old fears of abandonment and of not measuring up in some important way, have long been laid to rest. We recognize our faults, our weaknesses and, thankfully, our strengths. Technological skill is not one of them. We really do need help with that. In our lifetimes, the world has gone from telephone party-lines, and radio as our primary source of information, to the computer age and social media. We cut our teeth on typewriters, not keyboards. We can, however, compete with anyone in language skills and emotional intelligence. Not because we are superior beings, but because we have lived it all—all except modern technology. Most of us are not pining for youth, but technology and the lack of human help with it has led to the perception of us as “bitter old people who don’t know what they’re doing.”

          Betty Friedan said, “Aging is not ‘lost youth’ but a new stage of opportunity and strength.” It should be a time of sharing our understanding of life and human nature, and it should NOT be spent on a cell phone for hours waiting for tech support to sort out our computer problems. Our time is precious now—more precious than ever. Let’s not spend it screaming at the computer.

                                                  In the Spirit,

                                                  Jane

         

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